Shipping policy
SHIPPING POLICY
Last Updated: June 2026
Thank you for shopping with Ashorie.
Order Processing
Orders are typically processed within 1–3 business days after purchase.
You will receive an order confirmation email immediately after placing your order and a shipping confirmation email once your order has been dispatched.
Shipping Times
Estimated delivery times:
United States:
- 5–10 Business Days
Canada:
- 7–15 Business Days
Australia:
- 7–15 Business Days
United Kingdom:
- 7–15 Business Days
International:
- Delivery times vary by destination.
Please note that shipping times are estimates only and are not guaranteed.
Tracking Information
Once your order has shipped, you will receive a tracking number via email.
Please allow up to 72 hours for tracking information to update after shipment.
Shipping Delays
While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to weather conditions, customs processing, carrier issues, or other circumstances outside of our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is provided and an order has already been processed or shipped, additional shipping fees may apply.
Lost, Stolen, or Missing Packages
If your package appears lost or missing, please contact us at ashorieofficial@gmail.com and we will work with the shipping carrier to investigate the issue.
Packages marked as delivered by the carrier may not be eligible for replacement or refund.
Damaged Items
If your item arrives damaged or defective, please contact us within 30 days of delivery and include photos of the product and packaging.
We will review the issue and arrange a replacement or refund where appropriate.
Contact
For shipping-related questions, please contact:
Ashorie
Email: ashorieofficial@gmail.com